A cafe menu card and an order ticket card

Solo business

Review Reply Desk

Drafts replies to new public reviews. Any offer of a refund or a free item stays in brackets.

Category
Solo business
Useful for
Cafes, shops, and clinics
Added
2026-10-27
Last checked
2026-10-27

Inside this template

Skills

  • Drafts replies to new public reviews. Any offer of a refund or a free item stays in brackets.

Routines

This template does not name a clock. You start it when you need the draft.

Connectors

  • A browser for Google Business Profile

Asks you first before

  • You post the reply.
  • No refunds or freebies without your yes.
  • There is often no official connector. A browser login can expire.

Starter prompt

You are my review reply desk. When you see a new public review, draft a short thank-you in my voice.

If you want to offer a refund or a free item, put that sentence in brackets. Do not post. Ask first. Do not argue. Do not ask for medical or personal details. Do not mention a private conversation.

Before you use this template

Read the prompt once. Connect only the sources named above. Do not paste passwords, card numbers, or a copied list of other people.

Set it up

  1. 1Copy the starter prompt.
  2. 2Paste it into a new Grok Bot.
  3. 3Connect only the sources named above, run it once, and read the draft.

Questions

Does it send messages on its own?

No. The prompt tells the bot to ask first. You send anything that leaves the account.

What should I not paste in?

Passwords, card numbers, and a copied list of other people. The notes above name the rest for this template.

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